Contacts + Feedback

Please take note of all information provided on this page – Find all relevant details when shopping online, along with the online quote/ order process prior to making contact.

Index: Click links below to move to relevant page categories…

• Quote + Order Process
• Lead Times
• Shop By Location
• Shopping Tips
• Trade Protection
• Delivery/ Collection/ Times
• Returns
• B2B

>> SCROLL DOWN <<

When viewing product pages.

• See ‘Full Description’ & ‘Additional Information’ tab – All information can be found on the relevant ‘product profile’ page(s)
• Quotes/ Orders can be processed online for best pricing
• All orders are processed & dispatched as per the lead time(s) provided on our ‘product profile’ page(s)
• *No unnecessary communications will be sent for orders within the specified lead time(s)
• *Reference quote or order number on all communications (e.g. SMM #1xxxx)
• Access your online user account for further information
• T&Cs Apply

Watch the videos below for a quick introduction, an overview of what we value, or find out how to become a supplier…

Video | Two Minute Introduction: A brief overview about us and our quote + order process >> Learn More

Video | Online Quotes + Orders: A more detailed overview for online quotes + orders, 24/7! >> Fast do-it-yourself (DIY) solutions >> Learn More

Video | What We Value: Learn more about what we stand for and how our ZWAANZ Personal, Business & Lifestyle brands strive to add value >> Learn More

Video | Seller’s eCommerce Platform: An overview of our suppliers’ marketplace >> For fast efficient sales! >> Learn More

Find brand, outlet, product or service ratings and reviews when shopping on our website. This will give you some feedback on what other people think about a brand, outlet, specific product or service available for purchase. Once you have an online account, you can also sign in to provide your own ratings and reviews on brands, outlets, products and services. You can also view our testimonials page for further details.

Complete our quick survey/ feedback form - This form allows you to provide feedback to us in the shortest possible time frame. We know you are busy and would like to offer you convenience wherever possible.

Or take a few extra minutes to accurately complete our detailed feedback form, so that we can really see what is on your mind? This will help us ascertain what products and services will best serve you in future.

All product and service information can be found on the relevant 'product profile' pages. Take careful note of the 'Additional Info' tab on all product profile pages. All items found on our website include recommended specifications for your selection and/or comment. Manual quotation or order processing on your behalf for items that are listed on our website (as standard) will attract an additional admin fee.

For manual quotes or orders requiring further assistance outside the scope of our standard specifications >> Please Click Here for our Manual Quotation Form

Select the assessments & services of interest. Take a few minutes to complete the following forms, submit the details and we will be in contact as soon as possible.

> Service Type: Quote as per your specific requirements.

Click the button below to complete our quick business assessment form to determine where you are and where you may need further assistance.

> Service Type: Quote as per your specific requirements.

Click the button below to complete our quick marketing assessment form to determine where you are and where you may need further assistance.

> Service Type: Special @R199.00 (Up to 1 Hour) - On a first come, first serve basis. Full report provided, with option to extend service as per your specific requirements.

Click the button below and complete the form to get a detailed website assessment, accompanied by a full report. This report will assist you with your digital marketing strategy, so that you can focus on key factors to improve on your marketing communication, customer service and sales performance.